Safe Gaming

On BigBets Responsible Gaming — Stay in the fun, stay in control

Gaming is enjoyable when it stays a hobby. bigbets wants you to always play within your limits. Learn how to keep your betting experience healthy and safe.

Age Verification Required
Set Personal Limits
Take a break
24/7 Support
18+
Age Restriction Applies
5
Protection Tools Available
24 hours
Self-Exclusion Active
100%
Confidential advice

The Six Core Pillars of Responsible Gaming

Bigbets believes betting is a form of entertainment, not a source of income. We're committed to these six principles.

🎯
Keep It Fun

Betting on bigbets is purely for entertainment. Don't play to recover losses or in pursuit of quick riches.

💰
Set a budget

Decide in advance how much you're comfortable spending each week or month — and stop when you reach that limit.

⏱️
Time Controls

Don't play for hours on end. Take a break every hour and spend time with family and friends.

🧠
Informed decisions

Never bet under the influence of alcohol, fatigue, or heightened emotion. Play with a clear head.

🔒
Self-Exclusion

Feel like you need a break? You can temporarily suspend your account for a set period of time.

🤝
Don't hesitate to ask for help

If you're struggling to stay in control, bigbets' support team is always here for you. You don't have to face it alone.

Our responsible gaming tools

Bigbets gives you full control over your own play. These tools are completely free and available to use at any time.

💵
Set Deposit Limit
Deposit Limit

You can set your own maximum deposit limit — daily, weekly, or monthly. Once a limit is set, it takes effect immediately.

  • Daily, weekly, or monthly limits
  • Limit decreases take effect immediately; increases apply after 24 hours
  • Manage from Profile Settings
Session Time Limit
Session Time Limit

Set a session timer if you'd rather not play for too long in one sitting. Once the time is up, the system will automatically log you out.

  • Custom session duration starting from 30 minutes
  • Reminder notification before time runs out
  • Creates more opportunity to spend time with family and loved ones
🔕
Cooling-Off Period
Cooling-Off Period

If you need to cool down or feel burnt out from extended play, you can take a temporary break lasting anywhere from 1 day to 6 weeks. Your account will be locked during this period.

  • 1 day, 1 week, 1 month, or a custom duration
  • Promotional messages will be paused during this period
  • Cannot be unlocked before the period expires
🚫
Permanent Self-Exclusion
Self-Exclusion

If you feel you need to stop betting altogether, you can activate a permanent self-exclusion. Once in effect, any request to reopen the account will not be considered for at least 6 months.

  • 6-month, 1-year, or permanent closure options
  • Opening a new account is not allowed during an exclusion period
  • Contact Support to Activate
📊
Betting history review
Betting History

View your complete betting history for the past 30, 60, or 90 days — wins, losses, and a clear breakdown — so you can stay fully informed.

  • Detailed log with dates, amounts, and outcomes
  • Total Profit & Loss Summary
  • View from the "History" tab in your profile
🎲
Set a bet limit
Bet Limit

You can also set a maximum stake per bet in advance — this helps reduce the risk of sudden large losses.

  • Set a maximum amount per single bet
  • Can be lowered at any time; increasing requires a waiting period
  • Applicable to all game types

How to Activate the Tools

You can activate your responsible gaming settings in just a few simple steps.

1

Log In to Your Account

Log in to bigbets with your registered email or mobile number.

2

Go to Profile Settings

Click the profile icon in the top-right corner and select "Settings".

3

"Responsible Gaming" tab

Click the "Responsible Gaming" tab on the Settings page.

4

Set Your Preferred Tools

Set a deposit limit, time limit, or cooling-off period — whichever you need — and save it.

5

Get Support

If you run into any issues Help Center Get in touch.

Please Note: Limit decreases take effect immediately. However, increasing a limit or lifting a self-exclusion takes a little time — this is intentional, to prevent impulsive decisions made in the heat of the moment.

🪞 Ask Yourself

If you answer "Yes" to any of the questions below, talk to bigbets support right away.

After losing a bet, do you feel the urge to place another one straight away to recover?
Are you hiding your betting from family or friends?
Are you betting with borrowed money or funds meant for food and transport?
Feeling restless or irritable when you're not playing?
Is betting affecting your focus at work or studies?

Warning signs of problem betting

If you notice any of these signs, your betting may have crossed the line from entertainment to something more serious. It's time to seek help.

⚠️

Chasing losses with more bets

⚠️

Borrowing money or selling assets to fund betting

⚠️

Hiding your betting from family and friends

⚠️

Feeling restless or irritable when not playing

⚠️

Neglecting work, family, or health because of betting

⚠️

Repeatedly trying to stop betting but unable to

⚠️

Betting to cope with stress or loneliness

⚠️

Only feeling the thrill when betting more than before

A message from bigbets: These signs are not a weakness — they indicate a health concern. Our support team or Help Center Don't hesitate to reach out for help.

Why Responsible Gaming Matters

Online gaming and betting have become a popular form of entertainment in Bangladesh. Every day, thousands of players enjoy cricket, football, and casino games on bigbets. But when entertainment turns into compulsion, it can cause serious personal, family, and financial harm.

Responsible gaming isn't just about playing less — it's about playing smart. Knowing your budget, recognizing when to stop, and asking for help when needed: that's what responsible betting looks like. bigbets wants every user to stay informed and in control.

We believe that once you start chasing losses or depositing beyond your budget in hopes of a win, it's no longer entertainment. That's exactly where bigbets' responsible gaming tools come in — set your own limits so you never face an unexpected big loss.

Especially to younger players — betting is a risky activity with no guaranteed wins. Never wager money that your household depends on. Follow the responsible gaming policy on bigbets and keep entertainment as entertainment.

Protection of minors

Bigbets strictly prohibits registration and participation by anyone under 18. Date of birth is verified at registration, and suspicious accounts are suspended. If you share your home with minors, keep your device password-locked and always log out when not in use.

Be honest with your family

Hiding your betting activity from family is a major warning sign. Responsible bettors are honest with their loved ones. If a family member or trusted friend expresses concern, take their words seriously.

Betting Is Never a Source of Income

Many people believe betting can be a reliable source of income — in reality, it cannot. The odds on every bet are limited, and in the long run the house always has the edge. Responsible gaming on bigbets means accepting this reality and participating purely for entertainment.

FAQs

To update your profile information, log in and click the profile icon in the top-right corner, then go to "Edit Profile". Your name and email can usually be updated directly. To change your mobile number, a verification code will be sent to the new number — enter it to confirm. If you're unable to update it yourself for any reason, Help Center Get in touch — our support team is here to help.

Yes, changes can be made — but it depends on which direction you want to go. Lowering a limit or activating a cooling-off period takes effect immediately. However, requests to increase a limit or shorten a break are not processed right away — the system applies a waiting period of 24 to 72 hours. This is in place to protect you from impulsive decisions. For self-exclusion, no changes can be made before the set period has expired.
🎮

Play Responsibly, Win Happily

Join bigbets and enjoy entertainment in our safe gaming environment. Your protection is our responsibility.

বাংলা